Privacy Policy

Version 6. Last Updated 21 May 2018.


About Us

Wilson James Ltd (or ‘Us’) is registered in England, with the trading address: Chalkwell Lawns, 648-656 London Rd, Westcliff On Sea, Essex, SSO 9HR. For the purposes of the General Data Protection Regulation (GDPR), Wilson James Ltd is a data controller with respect to the personal data that you provide to us.


Wilson James is committed to respecting and protecting your privacy. Questions and comments about this privacy notice are welcomed. These, and any enquiries about the processing of your personal data should be directed to in the first instance.


What is Personal Data?

The GDPR applies to ‘personal data’ meaning any information relating to an identifiable person who can be directly or indirectly identified by reference to data items such as: name, contact details, unique identification numbers, location data or online identifiers.


Special Categories of Personal Data

GDPR refers to sensitive data as ‘special categories’ of personal data. Special categories are: racial and ethnicity information, political or religious beliefs, trade-union membership, genetic and biometric data, health information and anything concerning an individual’s sex life.


Where Wilson James are asking you for special categories of personal data, your active consent will always be required, and you will be informed why and how the information will be used.


Information collected

In order for us to provide access to Fulcrum we need to collect personal data to allow you to create an account and make bookings. This personal data is required to allow you to use the service which may be required in order to carry out your business on various projects and contracts. Categories of the type of information we may need from you are:


  1. First and Last Name
  2. Email Address.


We require people to provide the name they use in real life; that way, you and all other users will know who has performed actions throughout the system.  The only exception to this will be Fulcrum performs automated actions and will be recorded as such.


Please don't add any of these to your name:

  1. Symbols, numbers, unusual capitalization, repeating characters or punctuation
  2. Characters from multiple languages
  3. Titles of any kind (ex: professional, religious)
  4. Words or phrases in place of a middle name
  5. Offensive or suggestive words of any kind


Other things to keep in mind:

  1. The name you use should be the name your friends call you in real life
  2. Nicknames can be used as a first or middle name if they're a variation of your authentic name (like Bob instead of Robert).
  3. Accounts are for individual use only. No collective group, organisations and businesses accounts will be permitted. Invalid accounts may be deleted without notice.
  4. Pretending to be anything or anyone isn't allowed.


Failure to provide the required information when registering may result in your account creation being delayed, or rejected.


How Wilson James uses your information

Wilson James will process – that means collect, store and use – the information you provide in a manner that is compatible with the GDPR. Wilson James will endeavour to keep your information accurate and up to date and not keep it for longer than is necessary. In some instances, the law sets the length of time information must be kept, but in most cases, Wilson James use a set of retention rules to ensure that data is not retained any longer than to fulfil the purpose for which is has been collected.


The aim is not to be intrusive and Wilson James will not ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.


The purposes for processing your personal data are as follows:



Disclosure of your personal data


Your rights

You have the right to access information held about you. You have a right to request a copy of the personal data you have provided, to be sent to you or other parties in machine readable format. Where there are any changes to the purposes for which your data is processed, or any changes to the way in which your personal data is disclosed, you have a right to be informed of these changes. Wilson James will do this by contacting you with the relevant information in a timely and transparent manner.


You have the right to ask for your personal data to be rectified where there is an inaccuracy and you have the right to ask for your personal data to be erased, where there is no over-riding legal basis for it to be retained. You have the right to ask us not to process your personal data for marketing purposes and where any processing of personal data is carried out on the basis of your consent, you have the right to withdraw that consent as easily as it was given.


You have the right to object to decisions Wilson James have taken about the processing of your personal data and where you believe Wilson James has contravened the General Data Protection Regulations, you have the right to lodge a complaint with the Information Commissioner’s Office.


For any questions about, or to exercise any of your rights as a data subject, please contact


Website Links Disclaimer

Our Site contains links to and from the websites of our partners, third party retailers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability whatsoever for these policies. Please check these policies before you submit any personal data to these websites.

We may share your details with carefully selected partners for business activities and research. We always vet our partner organisations thoroughly and we will never sell your details to any third party. You consent to us providing your details to our selected partners in this way.


We may disclose your information to third parties if we deem it necessary to comply with the law, prevent fraud, protect Wilson James/Fulcrum’s property rights or protect any person from death or serious injury.We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to (a) comply with the law; (b) protect any person from death or serious bodily injury; (c) prevent fraud or abuse of Dropbox or our users; or (d) protect Dropbox's property rights. Just remember that their use of your information will be governed by their privacy policies and terms. Just remember that their use of your information will be governed by their privacy policies and terms. Just remember that their use of your information will be governed by their privacy policies and terms.Please bear in mind that the third party use of your information will be governed by their privacy policy and terms.



A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer, tablet or mobile phone browser from a website's computer and is stored on your device's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it, but to protect your privacy your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites. Many websites do this whenever a user visits their website in order to track online traffic flows.

We may use cookies for:

Documents uploaded

When you upload files and images you accept that these items will be visible by others user who have appropriate access rights to the bookings. Services that support Fulcrum will back up and store any file uploaded. You give us permission to do those things, and this permission extends to our affiliates and trusted third parties we work with.

You are responsible for your conduct, your files and you must comply with our Terms and Conditions Policy. Content in the Services may be protected by others' intellectual property rights. Please don't copy, upload, download or share content unless you have the right to do so.

We may review your conduct and content for compliance with these Terms and Conditions Policy. With that said, we have no obligation to do so. Wilson James are not responsible for the content users post and share via Fulcrum. However, Wilson James reserve the right to delete or disable content alleged to be infringing someone else’s copy rights and terminate accounts of repeat infringers.

Please safeguard your files where possible by adding passwords and make sure that the password is kept to only those that need access.  We respect the intellectual property of others and ask that you do too.

Data Security

We take appropriate measures to safeguard the information we hold from unauthorised access or improper use. We use third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run Fulcrum. Although we own the code, databases, and all rights to the Fulcrum application, you retain all rights to your data. Only users authorised by us have access to this data.


Policy Amendments

Wilson James may revise or update this policy periodically. We will notify you about significant changes in the way we treat personal information by sending a notice to your email address or by placing a prominent notice on our site.